?Is Oman 5% VAT supported?
Yes. Oman VAT 5% is calculated on every invoice and stamped on the receipt. Tax records are OTA-ready (Oman Tax Authority) and exportable for audit. Saudi 15%, UAE 5% and Bahrain 10% VAT are also supported on the same platform.
?Is ThawaniPay integrated?
Yes — ThawaniPay is built in as a primary tender alongside OmanNet, Apple Pay, Visa, Mastercard and Sohar Pay. Tap-to-pay flows directly into the bill and KOT pipeline.
?Do I have to use a specific iPad like Foodics requires?
No. Online eMenu is BYOD — Bring Your Own Device. Runs on any Android phone or tablet, any iPad, or any Windows touchscreen. Save OMR 500+ per terminal.
?Which delivery aggregators are integrated?
Talabat, Akeed, Carriage Oman, JustEat Oman and Pickup — all flow into the same POS queue with automatic KOT routing per kitchen station.
?How long does it take to switch from Foodics?
Most Omani restaurants are fully live on Online eMenu in 48 hours. Our team handles menu import, ThawaniPay integration, VAT setup, and printer configuration.
?How does pricing work for chains?
Chain plan is OMR 29/month/outlet — unlimited devices per outlet, multi-branch dashboard, open API access, dedicated account manager.