Two ways to run your restaurant.
Add WhatsApp + aggregator ordering to your existing setup, or install a full on-premise Desktop POS. Or use both — they work together.
International = every country outside India (UAE, KSA, GCC, UK, Europe, US, APAC, Africa)
Ordering Suite vs Desktop POS.
Which one fits — or do you need both? Here's the honest breakdown.
| Feature | Ordering Suite | Desktop POS |
|---|---|---|
| Best for | Restaurants that already have a POS or run billing-lite. Want to modernise the ordering channel. | Restaurants that need a real POS with billing, KOT, printer routing, floor plan. |
| WhatsApp Business ordering | Included | Optional add-on |
| Aggregator sync | Swiggy + ZomatoTalabat + Noon + Deliveroo + Careem | Not included |
| QR menu + digital ordering | Included | Not included |
| Full POS billing + receipts | Basic billing only | Full billing |
| Multi-printer + KDS routing | Single-printer | Multi-station routing |
| Table plan + floor management | Not included | Full floor plan |
| Inventory + recipe costing | Item-level only | Recipe-level + variance |
| Offline operation | Cloud-first, needs internet | Fully offline after setup |
| Runs on | Any browser + Android + iPad | Windows machine |
| Pricing | ₹199/mo or ₹1,990/yr$9/mo or $90/yr | ₹4,999/yr$150/yr |
Quick answers.
What's the difference between the Ordering Suite and Desktop POS? +
The Ordering Suite is a channel-management add-on for restaurants that already have a POS or work billing-lite. It handles WhatsApp Business orders, food-aggregator sync (Swiggy and Zomato in India · Talabat, Noon, Deliveroo, and Careem internationally), QR menu, UPI or Mada payments, campaigns, and loyalty. Desktop POS is a full on-premise point-of-sale for restaurants that need billing, KOT, multi-printer routing, table plan, inventory, and offline operation on a Windows machine.
Can I use the Ordering Suite without a POS? +
Yes. Many small restaurants run the Ordering Suite as their entire tech stack — they take WhatsApp and aggregator orders, print with a thermal printer connected to the browser, and use UPI or Mada QR for payments. Larger operators add Desktop POS on top when they need multi-printer routing, floor plans, and heavier inventory features.
Which aggregators work internationally? +
Talabat, Noon, Deliveroo, and Careem across the GCC and international markets. Swiggy and Zomato are India-only. If you operate in a country not covered by these platforms, the Ordering Suite still gives you WhatsApp Business ordering, QR menus, and campaigns — that alone modernises the ordering channel.
How much does Online eMenu cost? +
Ordering Suite is ₹199/month or ₹1,990/year (save ₹398) in India, and $9/month or $90/year (save $18) everywhere else. Desktop POS is ₹4,999/year in India or $150/year internationally. Pick one, both, or start with the Ordering Suite and add Desktop POS later.
Do you charge a per-transaction or per-order fee? +
No. The subscription is all-inclusive. We don't take a cut of your sales, we don't charge per WhatsApp message on top of the plan, and we don't lock payment processing to any specific provider. UPI, cards, Mada, tap-to-pay — all supported. WhatsApp Business API conversation fees pass through at Meta's standard rates via our sister-company BSP Go4WhatsApp.
Is there a free trial? +
Yes — 14-day free trial on the Ordering Suite, no card required. Set up your WhatsApp, connect Swiggy/Zomato or Talabat/Noon/Deliveroo/Careem, take real orders. If you continue after 14 days, we ask for payment; if you don't, your account simply pauses. Desktop POS ships with a 7-day trial licence, extendable on request.
Is there an annual contract or lock-in? +
No lock-in on the monthly Ordering Suite — cancel any time. The annual Ordering Suite plan is a discount for prepaying 12 months upfront (save roughly 2 months). Desktop POS is a 1-year licence, renewable annually.
Which countries are 'international' pricing? +
Everywhere outside India. The $9/mo or $90/yr Ordering Suite and the $150/yr Desktop POS apply to the UAE, Saudi Arabia, Kuwait, Bahrain, Oman, Qatar, UK, Europe, US, Africa, Southeast Asia — one flat price globally. Local payment methods (Mada in KSA, cards, Apple Pay) are all accepted.
How fast can I go live? +
Ordering Suite: live in 48 hours — our team handles WhatsApp Business setup, aggregator linking, menu import, and QR sticker printing over a WhatsApp onboarding call. Desktop POS: installed on your Windows machine in 30 minutes over a remote session, then menu and printer configuration in another 60-90 minutes.
Start free. Live in 48 hours.
No credit card. No lock-in. Ordering Suite ships with a 14-day free trial. Desktop POS ships with 30-minute remote install.